Questions, answered straight.

For contractors, yes, always: no joining fee, no annual fee and no fee per client or per worker, whatever plan their clients are on.

Clients (the principal contractors and site owners who run sites) pay one subscription for their workspace, after a 14-day free trial with no card needed. Because contractors pay nothing, there's no Assured Contractors cost for them to recover in their prices.

Assured Contractors is contractor assurance software for UK construction and industrial sites. A client — a principal contractor or site owner — uses it to prequalify contractors, check every worker's cards, run permits to work and bookings, check people in at the gate, sign visitors in and run emergency muster, all from one record. Contractors join free with their client's company code.

Organisations that bring contractors onto their sites: principal contractors, site owners, facilities and estates teams, and industrial operators. Health and safety, procurement, site management and gate or security staff each get a role that fits their job.

Contractors use it too, free of charge, to keep their company documents, insurance and their team's cards in one place and share them with every client they work for.

A client workspace takes minutes to set up: start the 14-day free trial, add your sites, choose what each kind of work requires, and send your contractors your company code or invite link from your Contractors page. They join free and are connected to you straight away. Contractors who already use Assured Contractors for another client enter your code and bring their existing profile.

Three plans, paid monthly or annually by card: Starter £149 a month (1 site, 25 contractors, 3 admin users), Professional £449 a month (5 sites, 150 contractors, 15 admin users, with permits, bookings, the gate, the visitor kiosk, incidents, COSHH and policies) and Enterprise £1,195 a month (unlimited, with white-label branding). Prices exclude VAT; paying annually gives two months free. Every new workspace starts with a 14-day free trial of Professional, no card needed — and contractors are always free on every plan.

No. Assured Contractors is a web app that runs in the browser on a computer, phone or tablet. There's no app to download for your team, your contractors or your visitors — visitors sign in through a link or by scanning a QR code.

No. Assured Contractors needs an internet connection, because the gate check, live attendance and the muster list all read the current record. It works on phones and tablets in a browser, over Wi-Fi or mobile data.

If your gate or muster point has a weak signal, plan for it when you set up: a tablet on site Wi-Fi or a device with a reliable mobile data connection.

Yes. Each client workspace can use its own logo, colours and product name, so the screens your contractors, gate staff and visitors see carry your brand rather than ours.

No, never, on any plan. There's no joining fee, no annual fee and no fee per client or per worker, and we don't ask for card details. Contractors join with the company code or invite link a client sends them, add each new client with that client's code, and keep one profile that every client they work for can see. The client running the sites pays a subscription.

It takes a couple of minutes with the company code or invite link from the client you work for: the code plus four fields (your name, work email, company name and a password), with no card details. You're connected to that client straight away and go to your workspace. There's no app to install and no course to sit: it runs in the browser on your phone, and you add documents and your team's cards when you're ready.

No. Contractors pay nothing to use Assured Contractors, so there's no subscription to recover in your rates. The client pays one subscription for its workspace; you pay nothing.

Your client sends you its company code (it looks like NBG-7K3M) or invite link; it finds both on its Contractors page. Join free with it and you're connected straight away, with no approval step. The client sees your profile and tells you what it needs, and its jobs for you appear in your workspace.

Already have an account? Enter the next client's code under “Working for a new client?” on your dashboard: same profile, still free. A client can also add you by entering your own contractor code (AC-XXXX-XXXX).

Ask the company you work for — they'll find their code on their Contractors page. If they don't use Assured Contractors yet, point them to our pricing page (assured.contractors/pricing). It's free for you either way.

No. Your documents, insurance and your team's cards live in your own contractor workspace and are uploaded once. Every client you connect to sees the same, current profile and reviews it on its own terms, keeping its own audit trail.

Whatever its requirement set says for the work you do and its risk tier. Typically that means employers' and public liability insurance with expiry dates, a health and safety policy, risk assessments and method statements as documents, any SSIP or other accreditation certificate the client asks for, and each worker's cards — CSCS, CPCS, NPORS, IPAF, ECS and so on.

Every document and card has an expiry date. Assured Contractors reminds you at 90, 60 and 30 days, and your status with each client shows Ready, Action required or Blocked. The “Why?” panel lists each reason, so you can see exactly which document or card to renew.

No. Clients see your shared profile, but each client's reviews, notes and decisions stay in that client's own workspace and audit trail.

No. Assured Contractors is not an SSIP member scheme and doesn't issue SSIP, PAS 91 or Common Assessment Standard certificates.

Many clients still ask contractors to hold SSIP. Assured Contractors stores each contractor's certificate with its expiry date, alongside everything a scheme doesn't cover: the individual workers and their cards, permits, bookings, the site gate, visitors and muster.

Those are accreditation schemes: contractors pay an annual membership to have their company assessed. Assured Contractors is the system a client uses to run its own contractor assurance and its sites — company documents and insurance, each worker's cards, permits, bookings and the gate — with contractors joining at no cost. Our comparison pages set out what each publishes, with sources.

Not yet. Assured Contractors records each worker's CSCS card with its number, expiry date and photos of the front and back (or a PDF), reminds before it expires, and checks it against what a job, a booking role or a site requires. Your reviewers look at the card and approve it. Live checks against the CSCS Smart Check service aren't built in yet.

CSCS, CPCS, NPORS, IPAF, CCNSG, ECS, 18th Edition, Gas Safe and others, each with a card number, expiry date and photos or a PDF. Jobs can list the qualifications they need, and bookings check crane, slinger and plant roles for an in-date CPCS or NPORS card and MEWP operators for IPAF.

Companies House company status, DVSA MOT history and DVLA tax for vehicles, and expiry tracking for every document and card, with reminders at 90, 60 and 30 days. A contractor's status, and every worker's readiness for a site, update as things change, and the “Why?” panel shows the reasons.

Your people. Reviewers look at each document and card and approve it, and the automatic checks feed into the status alongside their decisions. Where someone needs to work despite a gap, an authorised user can override their readiness with a reason and an end date — and the override is recorded in the audit log.

Yes. You set requirement sets that say which documents and cards each kind of work or risk tier needs, so a cleaning contractor isn't asked for what a steel erector is. Each contractor is placed in a risk tier and is measured against the requirements that apply to it.

No. Contractors can upload risk assessments and method statements as documents, and you can request them, review them and track their dates like any other document. Permits to work carry their own hazards, controls and checklists.

Gate staff open gate mode on a phone or tablet, search for the worker and see a live readiness check for that site — with the reasons if something is missing. They allow, refuse or refer the person, giving a reason, and check them in and out. Every decision is recorded, and the site's live attendance and allowed and denied counts update straight away.

No. Everything runs in a browser on the phones, tablets and computers you already have. Assured Contractors doesn't connect to turnstiles, card readers or biometric scanners.

When the alarm goes, a muster lists everyone checked in on that site, including signed-in visitors. Marshals mark each person safe as they're accounted for, and you can see who is still missing. You can run drills the same way and keep the record.

Yes. Each site gets its own visitor kiosk link and QR code. Visitors sign in on a reception tablet or scan the QR code with their phone, accept the site rules, and can be asked for a photo and a signature. Their host is told they've arrived, and they appear on the muster list until they sign out. Expected visitors can be sent a six-character code.

Hot work, confined space, work at height, electrical isolation, excavation and lifting, among others. A permit goes through request, assessment, issue, suspension, restart, extension, hand back and close, with checklists, hazards and controls. Once issued, a permit is locked from editing, and each one can be downloaded as a PDF.

Yes. Bookings cover cranes, hoists, plant, deliveries, laydown areas and escorts. A clash check refuses a booking that would double-book a person, a piece of equipment or a vehicle, and quarantined equipment can't be booked. You're warned if an operator isn't assigned to that site that day or lacks an in-date card for the role.

Yes. Incidents carry RIDDOR fields, injured persons and photos, can be marked confidential, and move through triage, investigation, actions and close — and can be reopened with a reason. Assured Contractors doesn't submit RIDDOR reports to HSE for you; you still report through HSE's own service.

Only people with a role in your workspace, and only what that role allows. Contractors see only their own workspace and what you ask of them; they never see your other contractors. You see a contractor's profile only once it's connected to you (it joined or added you with your company code, or you entered its contractor code), and your reviews and decisions stay in your workspace.

On the client side: Admin, Client Assurance Reviewer, Site Approver, Auditor (read-only) and Gate / Security. Contractors manage their company through the Company Admin role. Super Admin is reserved for Res Digital's platform administrators, who run the service.

Yes. Every action is written to the audit log with who did it and when — reviews, approvals, overrides, permit changes, gate decisions and more. You can filter it and export it as CSV, and the Auditor role gives read-only access to it.

Yes. Lists and the audit log export as CSV, and records such as a worker's profile, a permit and the COSHH register download as PDF.

Not yet. Everyone signs in with their email address and a password of at least eight characters with upper and lower case letters and a number. Sessions end when you sign out and expire after 24 hours.

We don't publish hosting or certification details on this website. Ask us through the contact page and we'll answer your questions directly, including any supplier security questionnaire you need completed.

Alerts — expiring documents and cards, new submissions, bookings and so on — appear in the in-app notifications. You can message an individual worker by email, and they reply inside Assured Contractors. Clients and contractors can also message each other in the app.