Use Assured Contractors for contractor assurance and site management and keep your sign-in safe. Clients own their data and make their own approval decisions; the full terms are in each client's service agreement.
Who these terms apply to
These terms govern access to Assured Contractors. By using the service you agree to them. They apply to every user, including client administrators, reviewers, site and gate staff, and contractor company representatives.
The service
Assured Contractors is contractor assurance software: contractor prequalification, worker competence, permits to work, bookings, site access and muster, a visitor kiosk, incidents and inspections, and COSHH and health and safety policies. It is a web application used in a browser and needs an internet connection.
It is provided as a managed service run by Res Digital. Contractors can connect to the clients they work for at no charge.
Decisions stay with the client
Assured Contractors does not assess, accredit or certify contractors. Automatic checks and statuses help a client's people decide; approving a contractor, a worker or a document, and allowing anyone onto a site, are the client's decisions.
Acceptable use
You must not try to access data belonging to other workspaces, upload malicious files, reverse-engineer the platform, or use it for anything other than contractor assurance and site management.
You are responsible for keeping your sign-in details confidential and for all activity under your account. Report any suspected security breach to your workspace administrator straight away, or to our contact form.
Data ownership
Client organisations keep ownership of their operational data, including company records, worker profiles, documents and audit history. Res Digital accesses client data only where needed to run and support the service. When a service agreement ends, client data is exported in a standard format and securely deleted within 90 days.
Availability and liability
Res Digital uses reasonable efforts to keep the platform available and tells clients about planned maintenance in advance. Assured Contractors does not work offline, so plan for connectivity at your gate and muster points.
Liability for service interruptions is governed by the service agreement between Res Digital and each client organisation.
Your service agreement
The full terms, including service levels, limits of liability and termination, are provided when a client organisation signs up and form part of its service agreement with Res Digital.