Skip to content

Incidents & inspections

Report it, investigate it, close it out — and learn from it.

Report and learn in Assured Contractors covers incidents, observations and inspections: incidents record RIDDOR details, injured persons and photos and move through triage, investigation, actions and close; inspections are run from your templates, scored from the answers, and every “No” becomes a finding.

Incidents can be marked confidential so injury details stay with the people investigating. Observations capture the good and the bad from site. Inspections turn answers into a score and findings without anyone retyping them.

  • RIDDOR fields on every incident
  • Confidential incidents
  • Every “No” becomes a finding
Report and learn in Assured Contractors, with incidents, observations and inspections
  • Nothing left openEach incident moves from triage to investigation, actions and close, so you can see what's still outstanding.
  • RIDDOR in the recordWhether it's reportable, the category and the deadline sit with the incident — not in a separate spreadsheet.
  • Findings without retypingAn inspection's “No” answers become findings automatically, and the score comes from the answers.

Stage 04 · Learn

What's included?

RIDDOR-ready incidents with a full lifecycle, site observations, and inspections that score themselves.

  • Incident reports

    Injury, illness, near miss, dangerous occurrence, property damage, environmental, security, vehicle and quality.

  • RIDDOR fields

    Reportable or not, the RIDDOR category, the reporting deadline (set as a task), when it was reported to HSE and the reference.

  • Injured persons and witnesses

    Record who was involved, their injuries and witness details on the incident.

  • Confidential incidents

    Mark an incident confidential and the injury details, investigation, people involved, witnesses and reporter's name are hidden from everyone without the right role.

  • A lifecycle that closes

    Reported, triaged, investigating, actions assigned, actions completed, closed — and reopened with a reason.

  • Observations

    Positive observations, unsafe acts and conditions, hazards, stop-work events and improvement ideas, with actions.

  • Inspection templates

    Build your own: yes/no, yes/no/N/A, rating and free-text questions.

  • Scored automatically

    The inspection's score comes from its answers, so two inspectors get the same result for the same answers.

  • Every “No” becomes a finding

    Failed questions turn into findings to follow up — no copying from the form to an action log.

How it works

How does it work, step by step?

  1. Report

    Record what happened, where and when, the severity, people involved and photos.

  2. Triage

    Decide whether it needs investigating and whether it's RIDDOR-reportable.

  3. Investigate

    Record the investigation and root causes; confidential details stay restricted.

  4. Act

    Assign corrective actions and mark them complete.

  5. Close — or reopen

    Close the incident once actions are done. Reopening needs a reason.

Questions

Incidents and inspections: straight answers.

Can't see yours? All questions or ask us.

Does Assured Contractors submit RIDDOR reports to HSE?

No. RIDDOR reports are made to HSE through HSE's own online forms. Assured Contractors records whether an incident is reportable, the category, the deadline, and when it was reported and the reference, so the incident record is complete.

Who can see a confidential incident?

Only people with the right role. For everyone else, a confidential incident hides the injury details, the investigation, the people involved, the witnesses and who reported it.

Can a closed incident be reopened?

Yes, with a reason. The reopening and the reason are recorded in the incident's history and the audit log.

How are inspections scored?

From the answers. Each template is built from yes/no, yes/no/N/A, rating and text questions; the score is calculated from the answers, and every “No” becomes a finding to follow up.

Can workers report from site?

Assured Contractors is a web app that works on phones and tablets, so reports and inspections can be done on site with a data connection. There's no offline mode.

Get every contractor site-ready.

Start a 14-day free trial — no card. Send your contractors your company code: they join free and keep one profile for every client they work for.